Sales Compensation

TopMark creates and implements sales compensation plans that align, calibrate and sensitize sales compensation to: business objectives; sales strategy; sales roles; performance; and the competitive marketplace.

Our experience and successes span the full sales compensation plan design
process - creation through successful implementation.

  • Benchmarking and
    custom-designed sales compensation surveys
  • Bonus and commission plan design
  • Compensation of
    non-traditional sales roles
  • Sales contest and recognition program design
  • Current situation assessment
  • Deferred compensation
    design and funding
  • Sales compensation plan testing and detailing
  • Longer-term incentive design
  • Measurement of sales compensation plan and incentive effectiveness
  • Participant communication
  • Sales compensation plan competitiveness
  • Sales compensation plan objective and strategy development
  • Sales compensation plan transition and change management
  • Post-acquisition sales force integration
  • Quota and goal setting
  • Retention incentive design
  • Development and evaluation of sales compensation plan administration solutions
  • Monitoring sales compensation plan effectiveness

Best-practice companies have high performance sales cultures. They're intolerant of, and pay stingily for, below goal performance. They under-reward low performance and aggressively reward high performance, creating incentive payout differentiation.

Best-practice companies realize that they can raise their overall performance by achieving a better mix of high and low performers - offsetting any potential increase in sales compensation plan cost through higher overall productivity. And, they know that under-rewarding low performance encourages those individuals to improve their performance or voluntarily exit - "pruning the tree" of low performers and providing management with opportunities for upgrading selling talent.

Sales compensation plans that reward the right performance have the following design and plan management attributes:

Sales Performance Measures Growth- and profit-oriented, emphasizing product or category results and account-penetration.
Sales Incentive Mix and Leverage Substantial proportion of sales compensation at risk.

Elevated incentive payout opportunities at "excellent" and "outstanding" performance levels.
Sales Performance Thresholds Fit tightly to growth objectives and
territory/account histories.
Sales Incentive Payout at Threshold Performance .10 to .25 of incentive payout at quota performance.
Performance-based Sales Incentive Payout Discrimination
Incentive payout at outstanding performance vs. incentive payout at quota or on-goal performance: 3x to 4x

Incentive payout at outstanding performance vs. payout at minimum acceptable performance: 14x to 25x
Sales Compensation Plan Build Process Design subjected to rigorous testing of performance alignment, calibration and payout economics - focusing on "critical to retain" high performers and segment of the selling population that can elevate its performance.
Quota Setting Stretch but fair and attainable quotas connected to business imperatives and verified against
territory/account histories and the market.
Sales Performance Tracking Able to attribute performance results to the appropriate individual and/or team, regardless of the cross-functional nature of account management or satisfaction tasks.


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TopMark |15008 Holiday Drive, Suite B, Vermilion, Ohio 44089 | Tel: 440-963-1240 Fax: 440-963-1239

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